Using the Thermal Treatment Facility (TTF), Wasteserv seeks to provide a national service through its rendering and incineration processes. The facility is set up to treat fallen animals, animal by-products, clinical and other hazardous waste streams.

Wasteserv’s critical objectives are to achieve and enhance customer satisfaction, protect the environment, and provide a reliable yet environmentally aligned waste management services to waste producers, waste carriers and also pet owners.

Through its operations at the TTF, and the various supporting branches, Wasteserv will strive to:

• Comply with IPPC permit IP 0004/07 and all applicable environmental laws and regulations;
• Use the facility (and its resources) efficiently;
• Improve the facility’s hazardous waste disposal capacity;
• Monitor and/or control the air pollution, effluent/s and ashes generated;
• Monitor fuel and electricity consumption;
• Implement emergency preparedness measures to minimise and control the risk of fire and spills in high risk area;
• Attain positive feedback from waste producers, waste carrier and pet owners;

These objectives are reviewed on a quarterly basis and their status is discussed in Management Review Meetings.

To implement this policy we have adopted a management system based on the requirements of ISO 9001:2015 and ISO 14001:2015.

We are committed to continually improve our management system and its effectiveness constantly and repeatedly through established mechanisms. This policy shall be communicated to, and understood by, all personnel within the organisation. We shall also communicate this policy to the public, and to all visitors and contractors at the facility.

This Policy is reviewed periodically to ensure that our focus on customer requirements and environmental preservation is maintained, and that the measures of our promise to our customers are achieved.